NORTHAMPTONSHIRE HOMEBUILDERS SECURE FIVE STARS FOR RECORD 13th YEAR

Barratt and David Wilson Homes have received the maximum Five Star rating in the new Home Builders Federation (HBF) annual New Homes Customer Satisfaction Survey.

BN – 001 – The Oakley style home at Glenvale Park

The number of stars awarded is based on customer responses to the question: “Would you recommend your builder to a friend?”. Over 90% of Barratt and David Wilson Homes customers said they would recommend the housebuilders to a friend.

This is the 13th year in a row that Barratt and David Wilson Homes have achieved the Five Star rating – a record unmatched by any other major national housebuilder.

Stewart Baseley, executive chairman of the Home Builders Federation, said: “To achieve a Five Star rating whereby over 90% of Barratt and David Wilson Homes customers would recommend them to a friend demonstrates the commitment of the company to its customers and is a significant achievement.”

To celebrate its latest Five Star award, Barratt Developments is donating £100,000 to Starlight, a charity which provides distraction and boxes filled with sensory toys and games to hospitals around the UK to use the power of play to make the experience of illness better for children.

Cathy Gilman, CEO of Starlight, says: “Thank you so much to Barratt Developments for choosing Starlight for such a significant donation. Their generosity will help us to provide time, space and even more opportunities for play in hospital for seriously ill children across the UK. Thanks to Barratt Homes, we will be protecting play with important resources like Distraction Boxes, Boost Boxes and sensory trolleys.”

Amer Alkhalil, Managing Director at Barratt Homes Northampton, said: “We are very proud to have been rated by our customers as a Five Star housebuilder for a record 13 years in a row.

“We focus on looking after customers by building high quality homes using sustainable methods and materials, so it is always great to hear back from them saying how much they value this, and rate us so highly.”

John Dillon, Managing Director at David Wilson Homes South Midlands, said: “Each year we strive to ensure we meet the high standards expected of us and it brings us great satisfaction to receive such fantastic feedback.

“Our award-winning site teams endeavour to build high quality homes and we’re delighted to be named a Five Star housebuilder for a record 13th successive year.”

The HBF New Homes Survey is one of the largest surveys of its type in the country and is completed by nearly 50,000 people who have recently bought a new build home. The star rating system was developed to show customers which housebuilders have the most satisfied customers.

The high satisfaction rates are testament to the commitment Barratt and David Wilson Homes make to building high quality homes and great places that their customers are proud to call home. The customer is at the heart of everything Barratt and David Wilson Homes do, and it is this focus on making customers happy which results in such high recommendation scores.

Barratt Homes Northampton is currently building properties in Northamptonshire at Glenvale Park in Wellingborough.

Barratt Homes South Midlands is currently building properties in Northamptonshire at The Nurseries in Thrapston, Overstone Gate in Overstone and Wendel View in Wellingborough.

David Wilson Homes South Midlands is also building at The Nurseries, Overstone Gate and Wendel View, as well as at The Wickets in Earls Barton, Bertone Gardens in Hanwood Park, and Duston Gardens in Duston.