AI Tools are Causing Increased Bias in Job Applications and Removing the Human Touch from Recruiting
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The CareerWallet Group, a leading authority in recruitment technology solutions, is raising concerns over how AI is transforming every part of the recruitment process which is impacting job seekers, recruiters along with job sites and aggregators.
For job seekers, AI tools streamline the creation of CVs and cover letters, enabling them to produce highly tailored and polished application materials with ease. However, this raises concerns about the authenticity and individuality of applications. On the recruiter side, AI is being utilised to automate initial screening processes, analyse large volumes of applications, and even conduct preliminary interviews through chatbots. While this technology enhances efficiency and reduces time-to-hire, it also presents challenges in maintaining a human touch and ensuring fair, unbiased candidate evaluations.
Craig Bines, CEO of The CareerWallet Group, commented, “While AI tools offer advantages, their unchecked use poses significant challenges for the recruitment industry. As this tech continues to play a bigger part in the whole recruitment process the industry must work on developing the right tools that complement the human touch required in this process.”
The universal influence of AI across recruitment highlights the need for a balanced approach that leverages technological advantages while safeguarding the integrity and personal aspects of the hiring process. As AI-powered tools become more sophisticated, they enable job seekers to generate highly polished and tailored application materials. However, this growing trend is presenting several issues that are impacting recruiters and the overall hiring process.
For job seekers, AI solutions can mean a loss of personal connection when applying for jobs and it can exaggerate existing biases. It is also increasing concerns about data privacy and is causing an overall reliance on keywords to ensure CVs stand out.
Craig Bines, CEO of the CareerWallet Group commented, “As a leading provider of jobseeker traffic globally we are seeing how AI can impact this traffic with the increased use of this tech reducing the quality of traffic. We are using advanced machine learning and AI solutions that help us combat these issues and ensure our traffic remains authentic and of an extremely high quality.
We are also working closely with the Institute of Job Aggregation (IJA) who are the industry body for recruitment traffic to work with our peers to help combat this issue.”
CareerWallet Group is committed to exploring solutions that balance the benefits of AI with the need for authenticity and fairness in recruitment. As the job market evolves, the organisation is dedicated to providing insights and developing technologies that support both job seekers and recruiters in this new landscape.